eGov monitor | The Information Daily

Local Government & Technology	Transforming Government
Q&A David Moody, CTO, Lagan - Part I In an interview with David Moody, CTO of government software supplier Lagan, eGovMonitor explored the role technology in helping local authorities become more effective and efficient in the past few years. Part 1 of 2.	Transforming Government Service Delivery Lagan Enterprise Case Management™ (Lagan ECM™) Lagan Enterprise Case Management™ (Lagan ECM™) has been designed to streamline the service delivery functions of government, driving improved efficiency and more citizen-centric, joined-up public services. Lagan ECM manages the interactions between citizens and government and provides full end to end support for a wide variety of government service delivery processes. Lagan’s ECM approach addresses all tiers of government including local, regional, central government and the wider public sector. Read More ******************* Recent News Lagan Launches Citizen Mobile Application Trafford Housing Trust Trusts Lagan To Transform Services South Ayrshire Council becomes the 15th Scottish council to adopt Lagan
Lagan Journey	NI14: Are You Ready?
A Decade Of Success Lagan: a decade of success - An interview with Des Speed, Chief Executive	NI14 Impact How does NI14 impact your organisation?
Recent Case Studies	Recent Case Studies
Argyle & Bute Council CRM Solutions Efficiency Savings Eastleigh Borough Council Business Intelligence Intelligence Aiding Service Delivery City Of York Council Self Service Solutions Citizen Empowerment and Efficiency	Minneapolis 311 Solution Efficiency Gains Tennessee Human Services Case Management Solutions Better Service And Outcomes San Francisco 311 Improving Customer Engagement & Efficiency

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