Vodafone: Unified Communication
Unified Communications brings together existing and new technologies to achieve a significant change in the way your organisation communicates. Your staff can resolve queries at first contact, work more efficiently, respond faster and be more productive with access to information and resources they need.
You can benefit from reduced total cost of ownership, simpler infrastructure and support and a future-proof solution that can be refined as further developments in the technologies around ‘Presence’ (identifying the status, preferences and communication options for individuals) are made.
This paper examines the challenges UC presents and suggests proven approaches to address them, based on recent experience of delivering effective communication solutions to large organisations.
It identifies real contributions to transforming the delivery of public services and increasing efficiency through:
• Underpinning flexible and mobile working initiatives
• Delivering value, via productivity improvements and cost savings
• Reducing property costs and enabling the rationalisation of the property estate
• Reducing the organisation’s carbon footprint
•Attracting and retaining the best staff
•Improved work/life balance
