To provide enterprises with benchmarking data on IT process maturity, the IT Governance Institute (ITGI) conducted an in-depth study of large IT organizations in North America, Europe and Asia. Full results are available in IT Governance and Process Maturity, available from the ISACA Bookstore (www.isaca.org/bookstore). The report provides enterprises with the tools to answer the burning question, “How do we compare to our peers?”
The report breaks down data by geography, industry and size. Detailed analysis of the data collected reveals dramatic differences among the individual attribute levels.
“Determination of the current and needed level of IT process maturity is a key aspect of IT governance. There is very little information available to assist IT and business managers to identify how their organizational process maturity compares to their peers,” said Roger Debreceney, past chair of the COBIT Steering Committee and a professor at the Shidler College of Business at the University of Hawai’i at Mānoa. “In this study, we visited more than 50 organizations internationally to collect detailed process maturity information. We related this data to important dimensions of IT governance. We provide this unprecedented benchmarking data to assist enterprises improve their IT process maturity. This data comes together with a thoroughly developed methodology for self-evaluation by the enterprise.”
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This unprecedented collection of process maturity data provides a statistical analysis of participating organizations in terms of current process capability maturity levels, a prioritization of process/attribute combinations based on risk assessment, and actions needed to achieve the targeted process maturity levels.
The report offers instructions and recommendations to help organizations perform a self-assessment against the benchmark data in the study and begin implementing strategies for improvement.
IT Governance and Process Maturity is available from the ISACA Bookstore (www.isaca.org/bookstore) for US $30.00 and as a complimentary PDF download for ISACA members.
