A quick introduction to our features this week.
Top Feature
Renewable Energy - its role in the UK
The Energy Minister discusses the role of renewable energy in the overall energy mix strategy of the Government and highlights the economic opportunities that renewable energy brings to the UK. He confirms renewable energy as a key priority for the UK
.By: Malcolm Wicks MP, Energy Minister
Home Secretary Responds to Citizens' Questions
Jacqui Smith MP the Home Secretary engages with citizens online as she answered questions on a wide range of topics ranging from ID cards,counter terror strategy to community strategies to tackle crime as well as simple public service queries.
By: Citizens and Home Secretary Jacqui Smith MP
Featured Case Studies
Couple of examples from both sides of the Atlantic:on How a British Company Lagan , based in Northern Ireland is successfully connecting Governments with people citizens across North America and the UK.
East Dunbartonshire Council Case Study PDF - East Dunbartonshire Council is leading the way in meeting the Scottish Executive’s Modernising Agenda. The Council is transforming the quality of customer service and reaping significant productivity improvements.
Los Angeles County Case Study PDF - Los Angeles County Department of Public Social Services taps Lagan Human Services for their centralized customer service call center.
Read more of Lagan's Success stories here:
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A Billion Here, A Billion There: How the Census Bureau Has Bungled the 2010 US Census
US has significantly fallen behind many countries when it comes to Government using IT as highlighted by the US Census Bureau's failure to deploy technology effectively thus costing US taxpayers more says Daniel Castro from ITIF.
By: Daniel Castro, Senior Analyst, Information Technology and Innovation Foundation
Global responses to global threats: sustainable security for the twenty-first century
The War on terror has diverted attention from other more serious and likely causes of conflict claim the authors in their study on global threats. Here they explore the study and argue that the root causes of global insecurity must be dealt with now.
By: Chris Abbott, Paul Rogers and John Sloboda, Oxford Research Group
Management matters: findings from a national survey of volunteer management capacity
The Institute for Volunteering Research interviewed 1,248 people who manage volunteers within voluntary and community sector and NHS organisations around the country. The author explores the findings
By: Angela Ellis Paine, Assistant Director, Institute for Volunteering Research
Digital Inclusion is on its way
The third annual National Digital Inclusion Conference took place in London last Tuesday, with more than 200 delegates from the public, private and third sectors getting together to discuss this key issue. UK Online Centres present a synopsis of the event
By: UK Online Centres
Featured White Paper
Achieving watertight strategy development
Strategy development is a discipline that is maturing across many sectors, thanks to the global communications revolution changing the rules of engagement between private and public sector organisations and their respective customers. Organisations are increasingly expected to become more representative and open toward those they are responsible to, and therefore every organisation – regardless of sector, product, or target audience – should make it their goal to create a watertight process for strategy development.
To better understand how to achieve a watertight strategy download this new whitepaper entitled “Thinking in the Round – A 360 degree approach to strategy development”.
The whitepaper outlines best practice process for 360-degree strategy development and offers a maturity model, enabling organisations to benchmark the maturity of the existing processes that they have in place. By following this best practice and developing and refining their strategy development model, companies and organisations can expect to enjoy stronger engagement with their audience, reduce costs and improve the flow of information.
Download the White Paper here:
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Social Networking and the Role of Governance
Proliferation of social networking tools has changed the way people keep in touch and organisations cannot escape their influence. But how can organisations across sector harness these tools to enhance their productivity? David Lavenda lays out a plan.
By: David Lavenda – Vice President, Marketing and Product Strategy, Worklight
International human rights bodies worldwide need more support and more “self-criticism”
Thomas Hammarberg , Human Rights Commissioner, Council of Europe discusses the role of Human Rights Organisations and points out how their performance could be improved with support and continuous self critique and improvement.
By: Thomas Hammarberg , Human Rights Commissioner, Council of Europe
SPEECH OF THE WEEK: Need technological revolution for climate change
Climate change not only challenges us but also creates new economic opportunities argues the Prime Minister.He urged the business community to lead the innovation drive to address the challenge as well as take advantage of the economic opportunities.
By: Gordon Brown MP, Prime Minister
